Returns & Exchanges
At Hairdressing Supplies, we want you to be completely satisfied with your professional tools and products. If you are not happy with your purchase, you can return eligible items in their original, unopened condition within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.
- 2.Package Securely
Place the unused items in their original professional packaging, ensuring all seals are intact, and include a copy of your packing slip or RMA confirmation.
- 3.Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for reference.
- 4.Receive Your Refund
Once our warehouse inspects the returned supplies to ensure they meet hygiene standards, we will process your refund to the original payment method within 5-7 business days.